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Procurement Service Management (PSM) is an amazing new product that helps procurement teams do their work while allowing shoppers to select from pre-approved vendors! ServiceNow® Procurement Service Management enables employees to request work-related items from the Employee Center and provides them with transparency throughout the process. It also automates and standardizes many backend processes so that procurement teams can instead focus on high-touch engagements and value-add activities.
If you want to learn how to use the recently released Procurement Service Management applications, check out Procurement Service Management Essentials to learn how to use and configure the applications. The course introduces Procurement Service Management and its capabilities, and details how shoppers, procurement specialists, and procurement administrators interact with the applications.
In the Procurement Service Management Essentials course, learners are part of a fictitious company called, “Please Send Munchies!”. Please Send Munchies is in the snack food business and has decided to enable PSM to make their lives easier. Through their eyes, learners will walk through the base configuration of the product, identify the applications, key roles, and key features of PSM, and discuss how to install the applications. In addition, Please Send Munchies expands on Procurement’s functionality by utilizing Procurement Case Management, ShoppingHub, and Purchase and Receipt automation, to give the learner the experience of the total solution offered by ServiceNow.
Enroll now to learn more about PSM and how to automate and standardize your procurement processes!
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