If you're looking for something different come check out some of these newer On Demand courses for Advanced Learners!
Visualize Hierarchical Data in your Dashboards with Performance Analytics – Attend this 3-hour, free, on demand course to learn how to visualize hierarchical data in your Dashboards with Performance Analytics. This course is a deep dive into the best practices for visualizing hierarchical data structures in your ServiceNow dashboards. You'll learn how to use the breakdown matrix, roll up hierarchical scores with a script, embed the hierarchy structure in your ServiceNow instance, build parent-child relationships between breakdowns, and protect breakdowns with security permissions. By the end of this session, you'll be able to create the appropriate configuration to support your organizational structures and hierarchy with the right scores, visualizations, and dashboards.
Dive Deep with Performance Analytics for Reporting Admins - This highly technical 3-hour, free, on demand course is for all the Performance Analytics and reporting administrators out there, and will focus on behind-the-scenes configuration tasks. In this lab, you'll manage indicator sources, configure data collection jobs, do a deep dive on formula indicators, move dashboards between instances, enable advanced scheduling features, manage dashboard and reporting permissions, and use diagnostics to troubleshoot configuration problems. You'll walk away from this lab with the skills to effectively manage Performance Analytics and reporting in your ServiceNow instance.
Advanced Mobile Studio – This free, 2-hour, on demand course is for those who have the basics down and are ready to develop advanced mobile experiences. Learn how to extend existing performance analytics and platform reports on mobile to allow end-users to view and interact with these KPIs and metrics on mobile. The newly improved grouped list and how to configure advanced multi-segment list applets are also covered.
Reporting for Administrators and Experts - As a reporting administrator or guru, your organization looks to you when they need to find the right data for their report, when they need to create and use database views, and when they are stuck trying to create an advanced report. This free, 2-hour, on demand course, focuses on some of the most complex and powerful reporting concepts to ensure you can always produce the perfect report. In this lab, you'll manage report data sources and report ranges, add reports to the Service Portal, create and use a database view, manage metric instances, create geographical maps, and tune your reports for the best possible performance. You'll also be able to access bonus exercises that focus on scripted filters and functions. You'll walk away from this session as a master of ServiceNow Reporting and the envy of your colleagues.
Event and Flow in Action - Attend Event and Flow in Action a 30-minute, free on demand course to learn how alert management rules can be configured to take remedial action, including the launching of subflows and external applications. The alert management feature has been significantly enhanced in the London, Madrid, and New York releases, replacing alert management rules. This course explains the new capabilities and includes examples for practical implementations.
2 Comments
