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On-Call Scheduling auto population of assigned to field

VigneshMC
Mega Sage

‎08-27-2014 01:32 PM

I want the incident to get automatically assigned to the person whose is currently active as per the on call schedule? can anyone help me with the business rules?

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vijayalakshmi8
Giga Contributor

‎12-18-2015 02:32 AM

Hi Vignesh,



I am also facing this issue and our instance is FUJI. Can you let me know how did you fix this?


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