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Resolved! Getting my Old account to current new account

Hi, I have switched my company now. I have done 3 certifications in my last company and is all active now. Since I have left my old company, I don't have access to those mail box. Bit I need to merge the old account that is having all the certificati...

PrakritiV by Giga Contributor
  • 822 Views
  • 4 replies
  • 1 helpfuls

Define/align on KPIs and Metrics

To track and measure value, clear KPIs and measures should be in place. We want to ensure stakeholders can measure the progress of the project against ROI. The key activities of defining and aligning on KPIs and Metrics are: Identify the metrics that...

Adil Chaoui by ServiceNow Employee
  • 11985 Views
  • 25 replies
  • 98 helpfuls

Please help me - Struck at 2nd one

Did you filter the list to show in the assigned to column and Service Desk in the Assignment Group column? Did you use the list editor to assign all items in the list to Platform User? Did you filter a new list of all Open incidents to the specified ...

balubhimire by Giga Contributor
  • 248 Views
  • 1 replies
  • 0 helpfuls