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Resolved! CIS - Data Foundations (CMDB and CSDM)

Hi,I hold a CSA and CIS-ITSM certification, and I received an email regarding the CIS Data Foundations (CMDB and CSDM). It appears this is a new certification that must be completed. Can someone confirm if this is true? Also, if I go to now learning,...

Arnab22 by Tera Expert
  • 3298 Views
  • 8 replies
  • 10 helpfuls

CSA Question

When testing a catalog item, having a manager approval flows, which of these best practices would youfollow? (Choose three.)A. Make sure the latest flows are activated.B. Use the instance Incognito setting to quickly toggle between requester and appr...

pwpriyadars by Tera Contributor
  • 1119 Views
  • 3 replies
  • 1 helpfuls

Trouble logging into accounts.inkling.com

Hi all, I'm having trouble logging into my account on accounts.inkling.com. When I try to click "Forgot Password," I don't receive any email. Do I need to create a separate account, and if so, how do I do that? Or will my NowLearning account work for...

Harmanpreet by Tera Contributor
  • 2098 Views
  • 5 replies
  • 1 helpfuls

Resolved! CSA Exam Voucher Issue After Platform Migration – Showing $300 USD Even After Completing All Require

 I have already completed all the pre-requisites required for the CSA exam, including the Instructor-Led Training for ServiceNow Administration Fundamentals. However, when I attempt to register for the CSA exam, the system still shows a fee of 300 US...

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anushkashri by Tera Contributor
  • 624 Views
  • 2 replies
  • 1 helpfuls

Platform Analytics Task

Hi Everyone, I’m working on the Platform Analytics Task, but it keeps failing validation despite multiple attempts. I’ve followed the task instructions and recreated the dashboard and chart to match the example image at the end of the task severally....

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oluchi by Mega Contributor
  • 339 Views
  • 1 replies
  • 0 helpfuls

Resolved! CSA prepr

groups are defined at what?a) An escalation podb) a collection of subject matter expertsc) a departmentd) A team of userse) A correction of users answer is collection users but here is no option ,what next available d??

ashishgoyal by Tera Contributor
  • 648 Views
  • 5 replies
  • 3 helpfuls

SNOW university courses

In SNOW university, as I complete a course, there is no "button to push" that says "i've completed the course and take me back to my "course stream"".   So every time I complete a demo/course/module/etc, it just sits on the last page.  If I want to g...

TimWood-PS by Giga Contributor
  • 663 Views
  • 1 replies
  • 0 helpfuls

CSA Exam Voucher Missing

Hi,I am Shrabani Muli. I have completed The CSA Certification Course on November 13, 2025. But Still I did not get any free voucher for the CSA exam. And Whenever I went for exam registration, it said for 300 USD. I need a free voucher. Could You sol...

srabanimuli by Kilo Contributor
  • 528 Views
  • 2 replies
  • 0 helpfuls