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Resolved! CSA certification exam technical issue

I have scheduled the CSA exam and started the exam before the 30min to finish the verification, when I started i faced some technical issue so I closed and re-opened the sight and tried to start exam again, but it gave me an error like "OnVUE check-i...

ShashipreetP by Giga Contributor
  • 1487 Views
  • 4 replies
  • 0 helpfuls

Servicenow University Support

Hello, I have an open support case (CS0612937) that has had no movement for 7 days. I would appreciate it if someone from the certification team could take a look. The only option I have is to post comments to the ticket... which isnt being looked at...

Mohammad K by Tera Expert
  • 403 Views
  • 2 replies
  • 0 helpfuls

Learning Credits

Hello, I had completed my learning course for CSA on the, however  i am unable to find the learning credits. Few more Details from my Profile Your progress - 3,796/5,000 points (76%)  1. Where i can find my learning credits ?2. Above mentioned points...

bvanarse by Tera Contributor
  • 611 Views
  • 4 replies
  • 0 helpfuls

ServiceNow CSA Exam Study Guide

Hey ServiceNow Community! I'm very happy to share that I recently passed theServiceNow CSA Certificationexam on my first attempt and answered 59 out of the 60 questions correctly. (Self-deprecating thought: "Okay, which one did I miss?!") But in all ...

csa_preparation (1).png Screenshot 2026-04-19 214430.png Screenshot 2026-04-19 221843.png
yashkamde by Mega Sage
  • 5780 Views
  • 4 replies
  • 9 helpfuls

Resolved! Suggestion on service now role

Hello Team, I hope all are doing well. I need your expertise/suggestion on guiding me.  I have 3.5 years of experience in the Service Desk domain, working with the ServiceNow tool for ticketing. I am interested in transitioning fully into the Service...

gvsivasaivi by Tera Contributor
  • 2800 Views
  • 8 replies
  • 6 helpfuls