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Resolved! How to claim my completion badge? The learning path shows completed but I didn't receive anything

I completed my ServiceNow Fundamentals On Demand learning path on August 16, but I didn't receive any badge or the CSA voucher eligibility. I've created a user case CS0231882 which is still in the new state and I got no updates until this moment. Do...

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Creating Scoped Application

I am getting an error when trying to create the HHD scoped application it says the scoped application is already taken by another applicationI have closed and reopened my instance not sure what else to do I even tried adding a number to the name fiel...

Vic_Brady by Mega Contributor
  • 520 Views
  • 5 replies
  • 1 helpfuls

CSA Study: KB record and Tabs

Ok, I'm looking for some clarification specifically for the CSA exam. One of the practice questions comes up as the following: "On the knowledge base record, which tab would you use to define which users are not able to write articles to the knowledg...

sme4hire by Tera Contributor
  • 817 Views
  • 8 replies
  • 4 helpfuls

Platform Analytics Task

I couldn't finish this task even though I had done everything according to the instructions. if you can help me in Select the Details panel, and change the chart name to, Open Incidents by Priority

VeeraKarthA by Tera Contributor
  • 2691 Views
  • 16 replies
  • 18 helpfuls

Resolved! CIS-FSM Exam Prep - August 2025

Hi. I'm in the process of studying for the FSM exam for August 2025. All of the study material that I have found online is not helpful Can anyone recommend any good sites for test prep that keep up with updates? Thanks. 

Resolved! Assessment Simulator unable to validate

Hello Community,I am trying to get myself start with SysAdmin training, but it's proving difficult. On the very first assessment task 1, it asks:Task Instructions:1. Impersonate 'Platform User'.2. Set your instance preferences to show date and time f...