Purchasing Voucher(s) for a Third Party

iancahall · 6 hours ago

I've read over all of the existing KBs and docs but none quite support the solution I'm looking for.

Let's say I'm mentoring someone who doesn't work for a Partner Organization, outside of my own organization. To support their learning, I want to sponsor their Exam Voucher. Outside of creating a virtual credit card to use at checkout, is there a native way to support buying a voucher and assigning it to someone either in ServiceNow University or on PearsonVUE?

Thanks!

Dr Atul G- LNG · 6 hours ago

Hi @iancahall

I think in the new vendor system, there’s no need for a voucher — you can purchase it directly, as per my understanding.

Otherwise, log a Now Learning case to get more clarity.

https://learning.servicenow.com/lxp/en/credentials/transitioning-from-webassessor-to-pearson-vue-faq...

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AndersBGS · 2 hours ago

Hi @iancahall

as far as I know - then no, it’s not possible.

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/