Question about searching tables

louiserp
Tera Expert

I am working through the ServiceNow Administration Fundamentals On Demand course. In one of the exercise, I am instructed to go to All > System Definition > Tables and then to search for the HR Case table.

 

I can see that table in the list. However, I'm wondering why the system doesn't let me filter on the list of tables for when the Label contains "Case". Can someone explain this to me?

louiserp_0-1733875215632.png

 

Thank you!

Louise

3 ACCEPTED SOLUTIONS

Simon Hendery
Mega Patron
Mega Patron

Nikhil Bajaj9
Giga Sage

Hi @louiserp 

 

Either use Case (as it is case sensitive) else use Label is *case [* is a Wildcard character here].

OR

Click on the search icon before "Label" column and you will see search box below the label column, search for case/Case [Here is not case sensitive].

 

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

View solution in original post

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @louiserp 

Not all the operators are available for all type of fields....

Please refer this doc:

https://www.servicenow.com/docs/bundle/xanadu-platform-user-interface/page/use/common-ui-elements/re...

 

As a workaround, you can use *case as mentioned by others.

(Which will give same output)

Please mark the answer as helpful and correct if helped. 

Kind Regards,

Ravi Chandra  

View solution in original post

6 REPLIES 6

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @louiserp 

Not all the operators are available for all type of fields....

Please refer this doc:

https://www.servicenow.com/docs/bundle/xanadu-platform-user-interface/page/use/common-ui-elements/re...

 

As a workaround, you can use *case as mentioned by others.

(Which will give same output)

Please mark the answer as helpful and correct if helped. 

Kind Regards,

Ravi Chandra  

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @louiserp 

I think solution already recommended by experts @Ravi Chandra_K  @Nikhil Bajaj9  and @Simon Hendery  Use *case

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