rate cards

[swathy1]

Hi All,

Im a starter.i have started using service now.

i wanna know,how these rate cards are used?

one of my colleague is working on Licensing management.

she provides the total cost for a tool,which is a general multiplication

base cost * no of units

how can these be automated in snow

without doing it in excel

can anyone help me  

[Community Alums]

Are you asking about rate cards for hardware or software? Depending on what you are describing, you might not be looking at rate cards at all.

[swathy1]

i think i didnt put up the question in a right way.

lets take for example:

im using SNOW & BEM tools,i wanna charge the users only for the Snow use,i.e total cost has to be applied.

23users in snow

$45 per user

so my output should be

total cost for snow=23*$45

SO,can the above said procedures can be done in SNOW's financial management using the rate cards?

[Community Alums]

Just to be clear, you are talking about ServiceNow and not Snow Software, correct? Because the licensing for the software is different, I am going to choose ServiceNow to describe here and how you could use a rate card to identify costs and chargebacks:

• ServiceNow is Software as a Service (SaaS). To best manage this, you can create a Software License Contract with License type of SaaS.
• On this Contract, you can create a Rate Card for each Licensed User if you wish (I would find some way to automate this as part of your process to make this easier in the future). The rate card identifies the cost, cost center, and how frequently it should be charged.
• When the Rate Card processes on a montly basis, it will generate an Expense Line to identify the "charged cost" based on the information in the rate card. You can then see a report any given month for total cost for the licensing.

A quick note: this is not the only way to address this. For example, you could create a rate card for each cost center and track the indivdual users and the dates they are licensed associated to that. The downside of this is if you want to add or remove a user from the rate card, you need to update the total cost on the rate card. The costs can still be distributed per user, but you need to manually update the total.

[swathy1]

Hi Ben,

In CONTRACT->ALL->USERS COVERED(I have added the users).

then,withinn that CONTRACT RATE CARD(i have added al lthe users,which i added in the above step).

i have added two users

in rate card BASE COST IS $50.

WHAT I WANT IS THE TOTAL COST $100(where will i get this total cost).