Hi Community Managers and Support Experts,I am writing to seek urgent help regarding my ServiceNow CSA exam. My exam was scheduled via OnVUE, but I was completely unable to take it because the OnVUE application failed to recognize my webcam in the ch...
I am having a great deal of trouble completing Task 09: Remediate Duplicates on the configuring the CMDB. After completing it incorrectly, there is not anyway to go back and complete it again because there is a server record missing. Is it possible t...
On the course follow guide alerts created in lab3.1 should be grouped together but this is not the case in the instance. I checked some settings but I do not see anything related which would drive that alert grouping. The guide is pretty straightforw...
I registered for the ArchX course which started today, August 10, 2026. However, the Class link is not working. I get a 'Server Error'. I have raised CS0635927 but with no response. Any help would be greatly appreciated.
This post shares learning notes from troubleshooting lab validation issues encountered while working through the Knowledge Management module in the Welcome to ServiceNow (Zurich) course. It focuses on common error messages you may encounter if the va...
Are you okay, @Tanushree Maiti ?
Hi, I am planning to prepare a Quick Reference Guide (QRG) for the Change Manager to learn Service Mapping implemented recently. Kindly share if any sample QRGs available or outline how a best QRG can be prepared for Service Mapping Usage RegardsMoin
Hello Community, I'm unable to access my ServiceNow university because my email id has been disabled suddenly and I'm not receiving verification code due to this I'm unable to login please help me to solve this issue. I want to change from old email ...
Hi,I’m working on the Now Learning lab for “Task: Translation Management (Content)” and I’m blocked on the step that asks to enable translation management and add English and Spanish to the Policies knowledge base.My lab instance URL: [ https://nowle...
Hi everyone,I'm hoping someone from the ServiceNow Certification team or the community can help me — I've completely run out of options through the normal support channels.What happened: I was scheduled to take my CSA exam on April 24, 2026 at 3:00 P...
Why BPC course is retiring ? is there a new plan by ServiceNow for alternative courses or paths ?
Activity filter for Activity formatter is not working in custom table, while its parent table and Task table its working.
Need Help – ServiceNow CSA Exam Termination, No Response from SupportHello everyone,I am posting here because I am struggling to get assistance regarding my ServiceNow CSA exam issue and would appreciate any guidance from the community.I had my Servi...
Folks, Did any of you have problems validating the task in Welcome to ServiceNow - Task of Next Experience? Because I am following exactly the steps given and placing the MODULE as favorites and not the Knowledge page. And every time I go to validat...
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