Hi, I have enrolled for GRC: Integrated Risk Management (IRM) Simulator (Xanadu). There is a task where I need to impersonate a user and enter compliance workspace but after impersonation it takes me to Process Mining Workspace and there is no option...
Dear all, I am learning the AI developper Path on demand course where I am using at different steps lab instance request.What is happening is that event my previous lab instance is not available any more, it is mark as running and I am not able to te...
I am having issues with task and filler tasks. Task will not validate, i got though the instruction and completed the step but it says failed can you offer some assistance please. Task Description: View a list of incidents and personalize the list, ...
Hello Community,I am trying to install the ServiceNow Skill Kit in my personal PDI, but the installation is failing.I researched the issue and found that personal PDIs may not support Skill Kit installation.Has anyone faced this issue before or found...
Hello Team, 15 days back i was merged my company Service now account with my personal account. Request number UID0042904. But the issue is I am unable to login into my personal account and company account as well. Because I left the company. Could yo...
Hello, I'm leaving current company in the next two weeks but I'm in process of preparing for CIS-ITSM. As partner I have learning credits so voucher cost will be reduced to 50%. Can I schedule the exam for let's say middle of June and then change ass...
I have completed my CIS-Data foundation Exam ,but certificate shows pendingAny help please i raised a ticket CS0613040 no response
Hi, I'm taking the Micro-Certification - Welcome to ServiceNow (Course) and I'm in the second task which is: Favorite a Filtered List. This is asking for the following steps: Task Instructions:1. Impersonate Platform User.2. Personalize the list of O...
Hi guys, I'm completely stuck at task 14 in the virtual agent simulator, task edit conversation flow. The advice thrown by the simulator validating task is "Did you complete the missing branch conditions?", which I do believe I have. The doubt I hav...
1. Impersonate Platform User.2. Personalize the list of Open (Service Desk>Incidents, not Self-Service) Incidents to show Priority as the 2nd column in the list. 3. Build a Filter and run the list of Open incidents to show incidents for which the ass...
For those who've taken the Implementation exam, do you have any flashcards or a list of questions or something you used to pass the test?I'm going to take in a couple weeks (already have the Admin) but there's little information on the exam and the s...
Hi allI am planning to give the CAD exam soon. For me, it is showing 300 Learning Credits/3̶0̶0̶ 150 USD after the voucher is applied. My question is: Can I use the Learning Credits to register for the exam. After the company voucher was applied, the...
I did what is detailed below: Task Instructions:1. Impersonate 'Platform User'.2. Set your instance preferences to show date and time formats on forms.3. Set your instance preferences to show help tips on forms. But the Validate Task is always failin...
Following on from my previous post, this is the final in a series documenting common validation errors that may be encountered in the Micro-Certification assessment simulator tasks. Rather than providing the exact solution, these notes aim to help yo...
I am unable to find the course "Introduction to Playbooks and Process Automation Designer" English version on the ServiceNow University Learning. I see a course but its not English its in Japanese or Chinese. Can anyone help me find the exact course ...