remove Linked webassesor account

[liberokaran]

Hi guys, I have my WebAssessor account linked to my previous company email. Now I want that email to linked to my another personal email which i am using in service now learning. When I trying to link my WebAssesor email I am getting error that this email is linked to previous email please remove it first to link here. 
As I dont have access to it how will i able to remove it or is there any link to call support to raise ticket as I am not to find any specific which can help me in this case.

[Dr Atul G- LNG]

Hi @liberokaran 

https://learning.servicenow.com/lxp/en/account-employee-training-and-learning-credit-management/chan...

Instructions

1. Update your work email address on ServiceNow for ServiceNow University.
   1. Use the instructions in Merge My Accounts to update your email. The process to follow varies depending on your situation. 
      NOTE: After the update is made on the ServiceNow site, the ServiceNow University site updates automatically.
   2. Before proceeding to the next step, confirm the change by logging into ServiceNow University with your new work email.
      
2. Change your Login ID for Webassessor:
   IMPORTANT: If your Webassessor account uses your personal email address, NO ACTION is needed, skip this step.
   
   1. Edit your Webassessor profile. For detailed instructions refer to Change your webassessor email address.
      NOTE: The linked article has additional guidance if the email field is locked. If the webassessor account is not associated with ServiceNow, you may need to contact your previous employer/sponsor or log a ticket with Kryterion (Webassessor).
   2. Before proceeding to the next step, confirm any changes by logging into Webassessor with your updated personal email address.
3. Link your updated ServiceNow (ServiceNow University) account to your updated Webassessor account. For detailed instructions refer to Link Your Webassessor Account to ServiceNow University.