Reporting

dhensley
Tera Contributor

Is there a capability to highlight a value in a report or widget based on criteria?

  • If an item on a chart has a deadline that was missed it could be highlighted in red?
  • On a dashboard widget created from a report: If a ticket has not been updated in over a week it would be highlighted in yellow or if it hasn't been updated in over a month it would then turn red?
2 ACCEPTED SOLUTIONS

Dr Atul G- LNG
Tera Patron
Tera Patron

my experience say NO. It is not available OOTB. 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

AndersBGS
Tera Patron
Tera Patron

Hi @dhensley ,

 

The short answer is NO, there is no such capability.

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

View solution in original post

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

my experience say NO. It is not available OOTB. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

AndersBGS
Tera Patron
Tera Patron

Hi @dhensley ,

 

The short answer is NO, there is no such capability.

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/