Requested Credit limit
What is the meaning of requested credit limit in relation to serviceNow
Forum Posts
How to prepare for ITSM exam
Community, I'm planning for CIS -ITSM certifications next month,My concern is that I have completed Vancouver version course & need to pay for it in order to get the voucher. But as we know Xanadu version has been released so can I still use the s...
ServiceNow Certified Application Developer Voucher
I have completed the ServiceNow Certified Application Developer learning cource on 19th March 2025 and I got the voucher as well but while claiming that voucher it is asking 150 USD $. I am not sure why it is asking like this. And aslo I got 300 cre...
Event Rule Binding || Overriding Default Event Rule Binding for Non-Hardware CIs in Alerts
Hey Guys,I am facing an issue with overriding the default binding in the event rule. The issue is that we are also getting some CIs that are not extended by hardware table, and our OOB event rule is not able to map them in the alert. Eventually, inci...
Resolved! Issue with Choice Dependencies in List
Hi Team,I need assistance with an issue related to choice dependencies.Requirement:I have a field called Category, where "Access" is one of the options.The Subcategory field has multiple choices, and its dependencies work correctly at the form level....
Software Model Edition/Version Condition
We are using SAM Pro and have noticed a discrepancy between the Out-of-the-Box (OOTB) installation and the official ServiceNow documentation. We’re hoping some of you might have insights on this.In the Software Model fields on ServiceNow (cmdb_softwa...
Resolved! LAB instance is not waking up
My dev instance is not waking up, it's stuck Waking up instance for about 2 hours.
SAM Discovery Maps – Question
I have a question regarding Discovery Maps in Software Asset Management (SAM).As I understand it, Discovery Maps are used to link Software Discovery Models to Software Models. When a Software Entitlement is imported, if the PPN for that entitlement e...
Linux Device Discovery Issue
Hi,The Linux device has been successfully authenticated using the test credentials, but discovery is not running.Port Scanned: 22Issues Encountered:Warning:Unsupported shell 'bash'. Supported shells include [tcsh, csh, true], with Bourne-compatible s...
Just passed my CSA Certification exam! Sharing my own study materials and flash cards...
Hello everyone! I'm very happy to share that I recently passed the ServiceNow CSA Certification exam (Vancouver release) on my first attempt and I thought if it was helpful at all I would share back the study resources I created (which in itself was ...
Resolved! Welcome to ServiceNow - Next Experience, Navigation, and Access Task (Content) - validation?
Hello,I am beginner learning, and so i starting the Welcome to ServiceNow trainingI try to follow the process, but the SIMULATOR PROGRESS says I don't pass.Furthermore, I send screens for renderThe help say :Did you perform these tasks as Platform Us...
Broken link in Xanadu Sourcee Control lesson
New to Service Now > Source Control (Xanadu)"About this learning module" links to a dead end URL below. https://developer.servicenow.com/dev.do#!/learn/learning-plans/xanadu/new_to_servicenow/GIT_About_sandiego
Micro-Certification - Welcome to ServiceNow (Course) Assessment Simulator Task 4: Create a Visual T
I have done the task correctly... But when i click to validate task, it's getting failed. And same for Assessment Simulator Task 6: Create a Dashboard and Add a Report. Can someone please help me on this?
Resolved! What to do after failing my CSA?
I recently took my CSA exam, and I did not score well. I now have the option to retake it, but I don't know what other resources I could use besides the training site to ensure all concepts stick and I'm able to succeed it this certification. Any adv...
Lists and Filter Tasks filter - Validate Tasks is failing though all the steps have been performed
Validate Task is repeatedly failing though all steps have been performedThe below error message is getting displayed.Filters have been applied as below
