Dear community members, Please note the following certification name changes that are happening with the Washington release on August 28th. Refer the Training Content and Certification Name Changes knowledge article here for more information. If yo...
Hello, I'm working through the ServiceNow Administration Fundamentals On Demand course. In Module 4: Manage Data, I have completed the Configuration Management Database (CMDB) Lesson, however it does not mark as "Completed". This is preventing me ...
I am working on Lab 1.1 for ServiceNow Administration Fundamentals On Demand Course and not sure what I am doing wrong. I have followed the following steps: How to order an Infinity through the Service CatalogFollow these steps to receive your very o...
Due to deletion of my previous company's mail ID I have lost the PDF files. Can I get them again? I do have the webassessor account but there is no option there to download the PDF of my passed exams..
Hello everyone, I have some questions,1) Will the ServiceNow team go through NowLearning to make sure one has completed all the courses and all the labs to issue the CSA certificate?2) The Administrator fundamentals course doesn't have a validate opt...
ServiceNow provides powerful tools for creating dashboards and reports, helping organizations gain insight into their performance and track key metrics. For administrators and developers serving executive teams, mastering these tools is crucial. Exec...
I'm looking to complete the following course(s) Agile Business Analysis: Getting and Writing Lean Requirements and Process Flowcharts & Process Mapping: The Beginner's Guide which are Powerskill its states you have to subscribe can someone explain...
I've enrolled in a Now Learning path which includes the 'Welcome to ServiceNow' course. I've previously completed this course, but I'm being asked to complete it again, while at the same time it's showing as completed (see attached screenshot). A...
Hi there, Is it mandatory to complete Service Now Administration Fundamentals in order to take CSA exam? I have created my webassessor account, can I directly register for CSA exam without completing Service Now Administration Fundamentals? ThanksPri...
Taking the ServiceNow Administration Fundamentals On Demand course and the link to the course materials says that the link has expired. What have others done when they have run into this issue?
Hi All, Please provide some relevant study materials for CIS-Service mapping exam. I am planning to write this exam by end of this week. I am aware of ebook, but where to practice with some questions. Thanks and Regards -Sulabh
Dear ServiceNow colleagues,I just opened a case CS0369439 with you after a deeply depressing experience this morning.I lost my CSA exam today. It was MY LAST DAY to take the exam (my voucher expires TODAY 21/10/2023) so I LOST the certification CHANC...
As businesses increasingly turn to digital tools for efficiency and streamlined operations, ServiceNow has emerged as a leading platform for managing IT services and business workflows. Whether you're new to the field or looking to expand your techni...
Hi , While user send an email to the closed tickets like change, then the auto reply email should be triggered to the sender from ServiceNow that "Your ticket is already closed please raise new ticket" .As of now we have configured the below steps.1....
Hi everyone! I am stuck on one of the tasks for the SAM Simulator. I've been looking through the documentation, but always end up at the same page called "Software license usage" (link is below in the validation error), also the virtual agent has no...
