ServiceNow Admin Certification

[CSUCI-AH]

Hello, ServiceNow Community:

I am currently working in a service management capacity, and I am interested in getting some ServiceNow admin and certification experience under my belt.

Would there be a particular suggested path and what would the costs be?

Would anyone like to share their experience with obtaining certification, the best ways that they practiced their skills, good resources to study, etc.?

Thank you for your insights.

[AndersBGS]

Hi @CSUCI-AH ,

go through the NowLearning recommend path to learn the required skills: https://nowlearning.servicenow.com/lxp/en/pages/journey-overview?id=journey_overview&journey_id=55f7...

as recommended by ServiceNow, they recommend that you work minimum 6 months prior to obtaining the certification.

please stick to the official training provided by ServiceNow, as you find many unofficial training offerings by just google ServiceNow CSA.

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[AndersBGS]

Hi @CSUCI-AH 

If my answer has helped with your question, please mark my answer as accepted solution.

Best regards

Anders 

[Maik Skoddow]

Hi @CSUCI-AH 

please refer to my page Start your ServiceNow journey

You will find on it many links to the respective resources that will answer your questions.

Maik

[Dr Atul G- LNG]

Hi @CSUCI-AH 

CSA is 2 steps

1. Training: Yes, it is mandatory for anyone or everyone to complete this training. Now question about fee. 

If you are working with any ServiceNow partner company, then you can get this training free of cost ( Your company already has an agreement with SN) , if not then you need to pay USD 300 plus taxes.

2. Voucher : After completing training , you will get an email to claim a voucher and the same condition applied. Voucher cost in also costs USD 300 plus taxes.

Total $600 plus taxes if you are not working with a partner company.

In Now learning you can check the journey

System Administrator Career Journey - Now Learning (servicenow.com)