Forum Posts
Resolved! Dashboard Visual to show Created incidents by day of the week
Hello, It feels like I have gone through all the data visuals and filters and groupings but I'm lost. I'm wondering if this is even possible. I would like to have a visual for last week's incidents summed by the day of the week created. I can get ov...
Resolved! Trouble with system Admin Lab 21.
I am working through the ServiceNow Administration Fundamentals On Demand Course.I am trying to complete Lab 2.1 Configure an Instance.Step 2 is "Navigate to All > System Properties > My Company.Step 3 is "On the UI 16 Banner Image field, select Upda...
Windows Discovery Issue
IP address is configured in the Discovery Schedule but in the Discovery Status log is showing as "Active, couldn't classify: No WMI connec" and the device is not getting updated.Test Credential is passed successfully.However when running Quick Discov...
Resolved! No Testing Centers Available for CSA Exam
When attempting to register for the CSA onsite exam I am not seeing any testing centers available.The criteria is even filtered to "all" for country, state and city.I know there is a testing center in my city.Is this exam no longer being offered for ...
Performance Analytics Micro Certification
In Configure Change Management Sectionthe lab is not executing after completing the steps..Not able to pass the labCan anyone guide me to fix the issue..Daily Collection ActivationNavigate to the list of Performance Analytics data collection jobs.Ope...
Implement gamification for users
We want to implement the use of gamification and certification to end users. Our goal is to make users fulfil some kind of assessment/quiz to get a certification or badge. That way people from helpdesk can verufy the end user have fulfilled some kind...
Linux Device Discovery Issue
Hi,Linux Device is successfully authenticated-(Test Credential) but discovery not running.Port Scanned=221.Warning:Unsupported shell 'bash'. Supported shells are [tcsh, csh, true], and Bourne compatible shells in that list are specified by 'mid.ssh.s...
Instance Issue
I paid for the sys admin course and have been going through the chapters and labs. I'm at Lab 4.2 and am noticing that some of the stuff I've created through previous labs isnt showing. Specifically the Incidents and Inquiries that was favorited prev...
ITSM CIS Exam Preparation
I am preparing to take my ServiceNow Certified Implementation Specialist - IT Service Management Exam. I completed all the necessary on-demand courses, but I would like some advice for how to best study. All pointers are appreciated.
Resolved! Retiring OOTB Process Training for Process users
I'm curious why Now Learning is retiring a lot of the Next Experience courses centered around OOTB Process workflow inside of ServiceNow. These were so useful in familiarizing process users with what the OOTB process offered to help guide them away f...
Application development fundamental course
Hi All, I am facing issues on navigating my on demand course:application development fundamentals. I have purchased and completed 70% of course but when I navigate now it is not showing up may be servicenow has removed the course, Does any way to g...
Resolved! Seeking Guidance and Potential Opportunities
Hi everyone, I am excited to share that I have recently completed my master's degree from the University of the Cumberlands. As I begin my next professional journey, I want to explore ServiceNow development and administration opportunities. I would g...
Can I download my certifications in file format png so they can be uploaded into Credly?
We need to upload all of our learning accreditations, certifications and badges into Credly. Can you provide the needed png file format?
Transfer my Certifications to personal email id from company's email id
Hi, I have two certifications which are attached to company's mail id. I would like to transfer that to personal email id. How can I do that? Thanks,Vaishnavi
