PDI Instance issue
My PDI Instance is not waking up from past two days. Could you please help me to resolve the issue and back to my instance https://developer.servicenow.com/dev.do
Forum Posts
Catalog Item Stuck In Review State SNAF Lab 5.2
I have been stuck on SNAF Lab 5.2 for hours because I cannot get the Infinity HHD catalog item to Publish. In Catalog Builder, it stays In Review. When I view the item in Maintain Items, it has a little triangle in front of it. If I try and change it...
Assessment Simulator Task 1: Personalize Your Instance
Hello!I followed https://m.youtube.com/watch?v=fV5O3xckXvk and did not work and my instance preferences on Display are different.
Forms Task
Best on my knowledge, have followed the steps and completed this task. Could someone help on this issue kindly team.
Which Course is best for Product Owner role in new Service Now ITSM program?
Hello everyone, I have total 12 Yrs of IT experience, and I joined a new Project as a Product Owner role in which my company is migrating legacy ITSM (BMC Remedy) into Service Now ITSM.Could you please guide me which course I should prefer from Servi...
FTP Connectors : RPA Studio
My RPA Automation has FTP connection involved in it.I need to goto an FTP folder download some file. Once processed I need to upload some file as well.Using ServiceNow studio which is the best connector or methods to use it#RPA
Trigger Multi-Row Variable Set modal to open.
In the screenshot provided below, you can see that i have this Multi-Row variable set, which opens the Modal provided in the screenshot as well as soon as you click on "Add".Is there any way i can open this modal trough the client script of my widget...
Assessment Simulator Task 2: Favorite a Filtered List
Steps 3 and 5 require "Service Desk" as the value to enter on the Assignment Group. Every time it is added and I save, it doesn't populate nor register on the Filter. Is this a bug? Can I get assistance. Thanks, Andres Fernandez
Resolved! Link Webassessor account to my now learning profile
In the new updated UI of now learning, menu options are not clear. I have recently completed CSM mainline course and got an exam voucher, but I am unable to link my webassessor account to the now learning account, couldnt find a menu where webassesso...
Clarification on CSA voucher claim
Hi, I had completed the on-demand system administrators training and received a voucher. When I try to claim the voucher, it is asking for the payment. The on-demand training was a paid training which cost around $575. Do I need to pay separately for...
I completed the Certified ServiceNow Administr voucher course, but voucher needs payment!
I am a not an employee of the organization or a university student. Present exam cost is 300USD. I was trying for a voucher and completed the ServiceNow on demand course and ServiceNow certified Administrator Voucher course. But it shows pay and begu...
AI Search Hands-On Lab – Unable to Access "Service Portal" Module While Impersonating a User
Hi ServiceNow Community,I'm currently going through the ServiceNow Training - AI Search: Explore AI Search with a Hands-on Lab. As part of the exercise, I’m practicing the concept of impersonating a user — specifically, Abraham Lincoln. The impersona...
Resolved! Unable to Claim CSA Voucher – Prerequisite Course Marked Incomplete
I completed the "ServiceNow Administrator Fundamentals On Demand" course on March 17, 2025, which is a prerequisite for claiming the Certified System Administrator (CSA) exam voucher. However, when I attempt to claim the voucher, the system indicates...
Retaking the CSA Exam – Looking for Study Tips and Resources
Hi everyone,I took my CSA exam back in December and now have the opportunity to retake it. I really want to make sure I’m better prepared this time around. Aside from the official training site, I’m looking for additional resources or strategies to...
Difficulty level of CSA Exam
Hello Everyone, recently i completed CSA course. I am preparing for CSA exam and i need some help regarding the exam. How the questions will be and asked in exam, difficulty level of exam