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Resolved! CSA Question

How do you make a list filter available to everyone?A. Make active, assign a name, and saveB. Assign a group, set visibility, and saveC. Assign a name, set visibility, and saveD. Make active, set visibility, and save

pwpriyadars by Tera Contributor
  • 1376 Views
  • 2 replies
  • 3 helpfuls

Resolved! System Admin Fundamentals Capstone Interface

Hi Everyone, I am nearing the end of the Systems Admin Fundamentals course, and when I created the Personal Developer Instance to do the capstone project, the interface looks completely different than the instances in the course itself, and I have no...

pdowney27 by Tera Contributor
  • 1841 Views
  • 6 replies
  • 6 helpfuls

No Reports Application?

I'm finishing the "Associate System Administrator" learning module and am on the "Get Started with Reports" section. I'm including the screenshot included in the lesson of All > Reports existing. When I search for the same, as System Admin, from my d...

Mannsåker by Tera Contributor
  • 852 Views
  • 2 replies
  • 0 helpfuls

Risk Assessment don't display!

Hi. I am studying Risk Assessment. I installed the "Change Management --Risk Assessment" plugin in PDI and entered the assessment designer and thresholds. When I see the "Risk Assessment" related link in the Change (Normal) record, I don't see the qu...

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Ereshkigal by Tera Contributor
  • 1421 Views
  • 3 replies
  • 2 helpfuls

Resolved! Create a business rule on Issues such that if the caller of issues is a “VIP” user the issues opened should always be with Priority 1.

Create a business rule on Issues such that if the caller of issues is a “VIP” user the issues opened should always be with Priority 1. (function executeRule(current, previous /*null when async*/) {var gr=new GlideRecord("incident"); gr.query(); if(ca...

VISHAL69 by Tera Contributor
  • 2407 Views
  • 3 replies
  • 4 helpfuls