ServiceNow Administration Fundamentals - Error

JanaG
Kilo Explorer

4 hours ago

Hey guys,

 

I try to take a further step into the Admin Fundamentals but I am not able to start the next module. I watched the previous video again and again and.... but no check appears to let me start the next one. Anyone else with the same problem or a solution for it (preferred ;))?

Thanks in advance

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Tanushree Maiti
Tera Patron

4 hours ago

Hi @JanaG 

 

Logout and login again using incognito/InPrivate browser. 

It should work. I have also faced this issue.

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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abirakundu23
Giga Sage

3 hours ago

Hi @JanaG ,
- Clear your browser cache and open in incognito window or different browser.
- Logout & Login back again in your instance.
- Watch the previous video again and try to finish till end. 
- If issue still persist raise support ticket through Help center from ServiceNow University to get resolve the issue.

Please mark helpful & correct answer if it's worthy for you.
 

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