ServiceNow Administration Fundamentals On Demand - Lab Guide

[skeesara567]

I am learning the self paced Admin course and I am not able to find the lab guide. I opened my instance and as per the learning guide labs are in Knowledge (Self Service), I don't see the ServiceNow Administration Fundamentals class.

FYI..This is Tokyo

[Aman Kumar S]

Hi @skeesara567 ,

If it is missing from the instance, raise a support case from the nowlearning portal regarding the same, you should get some help from there.

Same issue occurred with other folks, you can refer to that as well.

https://www.servicenow.com/community/it-service-management-forum/lab-instructions-for-service-portal...

[skeesara567]

Thank you Aman. 

I am very new to ServiceNow. Can you pls guide me how to raise a support case?

[Aman Kumar S]

Hi @skeesara567 ,

Follow steps in below link:

1. Review the Now Learning FAQ
2. If you are not able to find the information you are looking for in the FAQ, open a case:
   
   1. Log in to your Now Learning account at https://nowlearning.service-now.com/lxp
   2. Select Help at the top of the page
   3. Select Create a Support Case

Reference link:

Click here 

[Aidanswn]

I also have this issue, not a tokyo course, guess I'll just open a support case and see what happens.