How to Update Name in Now Profile

Jidesh
Tera Contributor

How can i update my name in now profile? Whenever i change the name and hit save button its ask to update my email id

25 REPLIES 25

Khalnayak
Tera Guru

Hi have you tried from this link?

https://account.servicenow.com/editProfile

works for me.

if this has answered your question please mark correct.

Kristi G_
ServiceNow Employee
ServiceNow Employee

Hi Jidesh,

Usmaan is correct. You should be able to update your profile information from the link he shared. If you are still having issues, you can send and email to web_support@servicenow.com.

 

Regards,

 

Kristi Grace

Now Creators Sr. Mgr.

rick48
Tera Contributor

Hi Grace,

I was trying the same but whenever I update my name and try to hit save button , it shows as below.

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