How to Update Name in Now Profile

[Jidesh]

How can i update my name in now profile? Whenever i change the name and hit save button its ask to update my email id

[Khalnayak]

Hi have you tried from this link?

https://account.servicenow.com/editProfile

works for me.

[Khalnayak]

if this has answered your question please mark correct.

[Kristi G_]

Hi Jidesh,

Usmaan is correct. You should be able to update your profile information from the link he shared. If you are still having issues, you can send and email to web_support@servicenow.com.

Regards,

Kristi Grace

Now Creators Sr. Mgr.

[rick48]

Hi Grace,

I was trying the same but whenever I update my name and try to hit save button , it shows as below.