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ServiceNow CSA exam stuck in pending status

kennethlove
Tera Contributor

3 hours ago

Hi all,

 

I am reaching out for help. My ServiceNow CSA exam has been stuck in pending status for a week and I am unable to schedule another one. I have created a case number in ServiceNow University ( Case # CS0631698) and I have received no updates since it was created a week ago. Is there anyone here who could reset the status of my exam or could provide a contact I could reach out to for assistance? Thank you so much. 

 

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glideFather
Tera Patron

30m ago

ahoy @kennethlove,

you can verify status of your certification HERE.

 

Was your attempt proctored online or taken in a test centre?

Opening a case is the best and probably only option you have.

 

please @Jim Poisson 🙏 is there anyone to review the CS0631698? Thanks


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