ServiceNow CSA exam stuck in pending status

kennethlove
Tera Contributor

Hi all,

 

I am reaching out for help. My ServiceNow CSA exam has been stuck in pending status for a week and I am unable to schedule another one. I have created a case number in ServiceNow University ( Case # CS0631698) and I have received no updates since it was created a week ago. Is there anyone here who could reset the status of my exam or could provide a contact I could reach out to for assistance? Thank you so much. 

 

10 REPLIES 10

Tanushree Maiti
Tera Patron

Hi @kennethlove ,

 

Constantly follow up  with ServiceNow University  Support against your case.

Only they are the person who can assist you in this case.

 

[Message edited by mod - Outdated]

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti