servicenow home page

[Hemagiri B]

Hi Team,

I needs to display the ServiceNow home page once login as below. Can anyone please let me know how to enable this? attaching the screenshot.

[Sohail Khilji]

Hi @Hemagiri B,

This is the OOTB behaviour based on role users are redirected to native or portal view. can you detail more on what condtions you need to attain this ?

[Hemagiri B]

@Sohail Khilji Thank for your reply,

It should be the default page for all the users. Once user login this home screen should be visible.

[Sohail Khilji]

You'll need to create/update the user preference record specific to each user. Navigate to User Administration> User Preferences and you'll find records there. The name field will simply be "homepage".  Use sys_id of homepage.

[Hemagiri B]

How can we get the same page for all users once we logged in? Is it possible to for all users to see the same home page once they logged in. As per above preference I can see different users have different sys_id, but our intension is once any user logged in they should able to see the page which I attached in the screenshot. Do we have any separate dashboards for this? already insatlled the homepage deprecation help tool.