ServiceNow Platform Implementation On Demand / Now Create / Ticket SLA

dtremblay · ‎12-24-2023

Anyone experienced an issue accessing Now Create during this training? Funny part is that I paid the 500$ for the training and now i'm stuck with a support ticket still at status "New" after 48h and with a 4-low priority,

Dr Atul G- LNG · ‎12-24-2023

Hi @dtremblay

What issue you are facing to Now Create? Any screen shot

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Dr. Atul G. - Learn N Grow Together
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Simon Hendery · ‎12-24-2023

Now Create access is dependent on the account you're logged into. Generally you need to be logging in from a partner or active customer account to access Now Create.

Nivedita Patil · ‎12-25-2023

Hi @dtremblay ,

wait for response. It takes time but your issue will be resolved.

Thanks,

Nivedita Patil.

AndersBGS · ‎12-27-2023

Hi @dtremblay ,

What issues are you facing? In general for support tickets expect some time before answer (even if you paid the 500USD). The reply will come.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/