Share your thoughts with us.

[Adil Chaoui]

Share with us your most important lesson you learned from this ServiceNow implementation in the course.

[ZiaNicoleE]

This is very helpful and informative. Thankful to have this training. 

[orlandorami]

The amount of expertise within the ServiceMax network as well as the documentation and resources that have been provided to truly exude the best practices on how to implement. 

[Tarak Akhil]

The customer is not always right, and it takes a lot of patience and understanding to explain to the customer the best path of implementation. This course needs to be reviewed periodically. 

[Justin W]

I think it was helpful to know the breadth of resources that ServiceNow provides to help projects succeed!

[Mohamed H]

This course helped me connect my hands-on experience to the full implementation lifecycle and understand how each phase contributes to a successful project. The parts on user stories, sprint planning, and testing stood out the most. They showed me how clear requirements, solid planning, and disciplined execution can make a real difference in the outcome.

Lesson learned: delivering a successful ServiceNow project takes more than just knowing the platform. It requires a consistent, end-to-end approach.