Share your thoughts with us.

Adil Chaoui
ServiceNow Employee
ServiceNow Employee

‎09-13-2023 07:42 AM - edited ‎09-13-2023 07:43 AM

Share with us your most important lesson you learned from this ServiceNow implementation in the course.

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26 REPLIES 26

Mohamed H
Tera Contributor

3 weeks ago

This course helped me connect my hands-on experience to the full implementation lifecycle and understand how each phase contributes to a successful project. The parts on user stories, sprint planning, and testing stood out the most. They showed me how clear requirements, solid planning, and disciplined execution can make a real difference in the outcome.

Lesson learned: delivering a successful ServiceNow project takes more than just knowing the platform. It requires a consistent, end-to-end approach.

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LindaE
Giga Contributor

Thursday

After graduating from my MSc Project Planning and Management some 14years ago-this course is truly well put together. It has an insight to IT system management  that I was not privilege to before now.  All the resource material to help with managing it stages, definitely I would be using the reference material in my role as a project Manager going forward.  

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