Share your thoughts with us.

Adil Chaoui
ServiceNow Employee

Share with us your most important lesson you learned from this ServiceNow implementation in the course.

33 REPLIES 33

SundayO49396980
Kilo Contributor

Very insightful and enlighten course. I enjoying every bit of the course and knowledge gained are truly rewarding. 

gauravs26
Tera Contributor

Hi Adil,

I learned the entire lifecycle of the ServiceNow implementation in details with insights around post implementation activities as well which would be very helpful in successful project closure. Mostly, post Go-live activities are not focused which does not leave positive impact and trust, hence diminishing customer partnership.

rsparaco
Tera Contributor


This course gave me a clearer picture of what a solid ServiceNow implementation looks like from start to finish. Understanding the right sequence of steps, from initial planning all the way to go-live, is something I will definitely bring into my day-to-day work.

What I appreciated most was how the material linked concepts to practical situations, which made everything easier to absorb. It also helped me look at certain topics from a different angle, even ones I was already familiar with.

All in all, a great learning experience that boosted my confidence for upcoming projects. Thanks to the ServiceNow team for putting this together!

William11
Tera Contributor

It really gave me a detailed view of what is involved and some practices which I will scale down and use.