SNOW Administration Fundamentals On Demand course - materials missing

[Acano]

Taking the ServiceNow Administration Fundamentals On Demand course and the link to the course materials says that the link has expired.  What have others done when they have run into this issue?

[Simon Hendery · Accepted solution]

Hi @Acano - this is a known issue ...

Click the following for a KB article that includes an alternative link you can use to access the course matrerial:

https://nowlearning.servicenow.com/lxp/en/on-demand-training-and-content/snaf-servicenow-administrat...

[Simon Hendery · Accepted solution]

Hi @Acano - this is a known issue ...

Click the following for a KB article that includes an alternative link you can use to access the course matrerial:

https://nowlearning.servicenow.com/lxp/en/on-demand-training-and-content/snaf-servicenow-administrat...

[Dr Atul G- LNG · Accepted solution]

Hi @Acano 

It's not SNOW, it's SN or ServiceNow. 

Here is an alternate link to the course material.

https://nowlearning.servicenow.com/lxp/en/on-demand-training-and-content/snaf-servicenow-administrat...

Direct link - https://nowlearning.servicenow.com/sys_attachment.do?sys_id=2cf9c898c3bf46145922751ce00131b2

[Acano]

Thanks AG. Many of our clients and other SN partners refer to the platform as SNOW, but I'll keep your feedback in mind.

[JohnMac]

I've downloaded those files, and they have left me wanting. There are no materials in the course module steps - and no details on what needs to be done there, or in the lectures. The course and the downloaded materials do not outline what needs to be done, or give a 'step by step' as I have encountered in the other self-paced training I have done on this site for this certification. How can I be sure that I have done the necessary steps if it's not spelled out? The instructor clearly states he will not tell us everything we need to finish the lab in the lecture. I can't be sure if I've done enough, or the correct steps to move on because what if a future lab requires data that should have been entered in a previous lab but it's not there since details were not given? There seems to be no other way to get this certification but to take the self-paced or lecture lead as there aren't readily available manuals.  The agreement to take this class says you will not give away questions to make questions similar to the ones on the test. Frankly, I can't afford the $2,500 for the instructor class and as it is if I don't finish and pass this I'll lose all the money I've put into all the self-paced classes I've had to take so far. So, a little help please?