SNPI Story 1 - Build a Scoped HHD Application

rusc · ‎03-13-2026

Hello,

my role are correct but the validation is failed.

Please help me.

Dr Atul G- LNG · ‎03-16-2026

Then it might be instance issue only mate.

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Tanushree Maiti · ‎03-13-2026

Hi @rusc

Role name should be HHD_admin not only admin or HHD.admin

Share your screen shot.

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

rusc · ‎03-13-2026

like my screenshot, I have two roles: hhd_admin and hhd_user

Dr Atul G- LNG · ‎03-13-2026

Hi @rusc

https://www.servicenow.com/community/training-and-certifications/snpi-story-1-build-a-scoped-hhd-app...

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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rusc · ‎03-13-2026

Hello Dr Atul G- LNG,

thanks for your help, but i have also these two roles and give the hhd_admin role for the Module "All HHD Requests".