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‎03-13-2026 01:37 AM
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‎03-16-2026 08:47 AM
Then it might be instance issue only mate.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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‎03-13-2026 03:38 AM
Hi @rusc
I understand, but sometimes this can be an instance issue where the validation does not pass. Please don’t worry about it. You can skip this task for now and move forward. We can check it again later—perhaps tomorrow—or try deleting these records/roles and attempt it again.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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‎03-16-2026 04:55 AM
Hi @Dr Atul G- LNG ,
I deleted and recreated the roles as you recommended, and also reset the permissions. Unfortunately, the validation status is still "failed." Consequently, there are further "failed" errors in Story 3.
Thanks for your help.
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‎03-16-2026 08:47 AM
Then it might be instance issue only mate.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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‎03-16-2026 04:59 AM
Could the differing scope "x_1234_hhd_0" compared to "x_snpi_hhd" play a role in this?
