Stuck at 99% in ServiceNow Fundamentals Course
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‎02-11-2022 01:53 AM
I've been unable to complete my ServiceNow Fundamentals Course, get my badge and voucher code for the CSA exam. It shows I've completed everything under the course but I'm Stuck at 99%. I've raised a ticket but no resolution after a week. I'm new to this and very anxious. Anyone with suggestions/solutions to this? Thanks
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‎03-10-2022 10:29 AM
Hi Nayan,
I eventually submitted another ticket and it was resolved same day. So i'll say give it a week, if no response, submit another ticket. Hopefully, that will be picked and issue resolved.
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‎04-22-2022 03:01 AM
I got reply after 20 days and it got resolved.
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‎05-07-2022 02:44 AM
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‎02-11-2022 08:05 AM
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‎02-11-2022 08:14 AM
Unfortunately creating a case is the only way to go. From personal experience, I can mention that sometimes cases are answered within one day, sometimes cases are answered after several weeks.
Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP
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Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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