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02-26-2025 01:12 PM
Hi All,
I have completed all the steps including the workflow, remediation rule, health preference and then finished by completing the remediation task which updated the short description.
However, it still says I have failed. Can someone from ServiceNow manually validate this for me please?
Thanks,
Joe
Solved! Go to Solution.
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02-27-2025 11:25 AM
If all is good, please accept all relevant answers and close the thread.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-27-2025 11:14 AM
Go to Learning.servicenow.com
Left side 3rd tab : Help Centre
A new page open
Then right side - Create Case.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-27-2025 02:18 AM
As stated above, all the tasks have been completed and as seen in the screenshot the workflow has worked correctly as well as the remediation rule.
I have had numerous issues with validating tasks during this Micro-Cert. Can I have someone manually validate my task please.

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02-27-2025 10:45 AM
Hi @JosephWheil - No one here on the ServiceNow Community can help you with manual validation of the task. For that, you need to open a support case via the Learning website.
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02-27-2025 05:49 AM
Its alright ive found it, thanks for your help
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02-27-2025 11:25 AM
If all is good, please accept all relevant answers and close the thread.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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