Task 9 : Remediate Duplicates

[hemalathaka]

From the work notes of ticket 
Duplicate CIs deleted:

Total number of duplicate CIs deleted: 1

Windows Server:
acdf75d0e55580107f4486944192a846

state changed to completed

only one  OWA-SD-01

OWA-SD-01

Windows 2003 Standard

Kyle Ferri

Customer Support

ACME Australia

In schedule job I executed correctness

It increased to 7 and healthy ci/ evaluated ci is 122/122

Everything is done correctly but task is failed i don't know where I am wrong.

please help me.

[Tanushree Maiti]

Hi @hemalathaka 

Validate your implemented steps from here: 

https://www.servicenow.com/community/virtual-agent-forum/micro-certification-cmdb-health/m-p/2809529

https://www.servicenow.com/community/training-and-certifications/task-09-remediate-duplicates-reset/...

https://www.servicenow.com/community/itom-forum/task-09-remediate-duplicates/m-p/3492643