There is no name field when I create a new dashboard. This is in lab 6.1.1

[hikerclimber]

I do not see the name field when doing excercise 6.1.1.

Thanks,

Aniket

[Dr Atul G- LNG]

Hi @hikerclimber 

The legacy reporting module has been enhanced and merged with the Platform Analytics application. You will now need to use Data Visualization for reporting."

Let me know if you'd like it to sound more formal, casual, or technical.

https://youtu.be/UNnSPE2eP4s

https://www.servicenow.com/community/training-and-certifications/pie-chart-error-chart-name/m-p/3292...

[Katie_Bond]

Why it could be missing: 

• In older or custom scopes, all dashboard fields including the “Name” field—are subject to ACLs (Access Control Rules).

• If a user lacks read and/or write access to the underlying table or specific fields, the fields will not render—even if the UI shows a form. This is a known issue: clicking New > Create a dashboard, but seeing only a blank form with a submit button, then traces of failed ACLs in the security log

You can verify this by:

• Impersonate a user who doesn’t see the Name field.

• Turn on Security Debug (via Session Diagnostics → Debug Security).

• Watch for ACL messages like pa_dashboard.name/read or pa_dashboard.name/write failing.

• If you see “RC = false,” that means the ACL is blocking it—either due to missing roles or a faulty condition.

How you can fix it: 

• Check ACLs for the pa_dashboard table, especially the Name field.

  • Go to System Security → Access Control (ACL).

  • Filter for Table: pa_dashboard.

  • Look for any Read or Write ACLs scoped to name or just the table, with certain roles/conditions.

  • Compare with an out-of-box ACL (e.g., from a developer instance or reference guide).

• Modify or disable the ACL so that the desired user roles (e.g. pa_power_user, pa_admin) can access it.

• After changes, clear cache (cache.do) or have the user log out/in or impersonate again to check form behavior.

[rajumunta]

@hikerclimber Please close the thread by marking 'Accept as solution' and 'Helpful' if this has been resolved.