Trouble logging into accounts.inkling.com
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08-27-2024 10:32 PM - edited 08-27-2024 10:32 PM
Hi all,
I'm having trouble logging into my account on accounts.inkling.com. When I try to click "Forgot Password," I don't receive any email. Do I need to create a separate account, and if so, how do I do that? Or will my NowLearning account work for this?

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08-27-2024 10:46 PM
Hi @Harmanpreet
You need to create an Inkling account. It's not the same as your Now Learning account.
If you have succesfully signed up for a Now Learening course, you should have received an email with these instructions:
New Inkling Users: If you have not set up your ServiceNow Inkling account, please check your inbox for an email from Now Learning with the subject line “Important: Welcome to your ServiceNow-Inkling Account and eBook Library.”
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08-28-2024 12:01 AM
I reviewed the email but couldn't find any information related to this. Do we have any step-by-step instructions on how to link the account? I also tried using "Forgot Password," but I'm not receiving any emails.
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08-28-2024 02:48 AM
When you are going for any training on now learning - The first Topic is E-book help - Check that Topic carefully and you will get details how to do it. If you already got your e-book or have Inkling account - you may have received a mail on your registered Email ID (registered with now learning), search that mail and if you are not able to do anything than raise a case with ServiceNow.
Regards,
Nikhil Bajaj
Regards,
Nikhil Bajaj

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08-28-2024 12:19 AM
Hi @Harmanpreet - Log a case with Now Learning support. Tell them you haven't received the email explaining how to link your account to Inkling.