Unable to access ServiceNow University home page

[PrasannaK031438]

Hi Everyone,

When I log in to my ServiceNow university account, it shows a blank page. While I can access any other courses I have bookmarked, the home page of the University shows a clock icon. Is anyone else experiencing the same error?

[PrasannaK031438]

Hi @kaushal_snow ,

Thanks for the response. It is same from every browser and even from an In-Private browsing window.

[M Iftikhar]

Hey,
Yes this happened with me too. When I opened the ServiceNow University home page, it was just showing the clock icon. What I did was, instead of opening from the homepage, I directly searched the course on Google.

For example, I searched “Now Learning + [course name]” and then clicked the link. From there I was able to access the course directly without any issue.

So maybe try that as a workaround until the homepage problem is fixed.

Hope this helps!
Thanks & Regards,
Muhammad Iftikhar
If my response helped, please mark it helpful & accept the solution so others can benefit as well.

[Nikhil Bajaj9]

Hi @PrasannaK031438 ,

It is working fine. Please check it in incognito mode.

[Bhuvan]

@PrasannaK031438 

It could be due to browser cache issues, clear the cache and try again. You can also try logging on to Incognito or InPrivate window of your browser.

I checked from my end and it is logging in fine.

https://learning.servicenow.com/now/lxp/home

As per community guidelines, you can accept more than one answer as accepted solution. If my response helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[PrasannaK031438]

Hi @Bhuvan  ,

Thanks for the response. It is same from every browser and even from an In-Private browsing window.