Unable to claim CSA Exam Voucher - I see the Voucher Status as USED

[ajayxlnc]

Hi Team,

I have paid for CSA Admin On Demand course on 06th Aug and i have completed the course today and i have earned a badge to the voucher. When i go to My Voucher to check it says i have already used it. Actually that was the voucher which i got last year (2022). I should be able to see some options for the voucher however i am struck here, not sure how to take this forward. I have sent an email however there is no response from the team. Not sure if this will be addressed...Looks like #$330 is gone ????

Regards

Ajay

[Siva Jyothi M]

Hi @ajayxlnc.,

Please create a case describing your issue. The only way is to wait on Now-learning support team to get back to you. Please remember, that it can take 7-14 days before they respond to your enquiry.

Mark this answer as correct and helpful if it solves your issue.

Regards,

Siva Jyothi M.

[Nivedita Patil]

Hi @ajayxlnc ,

You can create case from now learning platform and wait for reply.

Mark my answer correct and helpful if helps you.

Thanks,

Nivedita Patil

[AndersBGS]

Hi @ajayxlnc ,

Haven't you received an email that you are eligible to the CSA voucher like the one below? 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders 

[Dr Atul G- LNG]

Hi @ajayxlnc 

If it showing already used, seems you used or you missed it. The only solution is log a case and wait for update.