Unable to get past "Assessment Simulator Task 2: Favorite a Filtered List - Failed"..

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glennxhorlo
Mega Contributor

3 weeks ago

validation task is failing on "Did you mark the the Incidents list as a Favourite and rename it 'My Incidents'?"

 

but that has been done.. screenshot below.. 

 

glennxhorlo_0-1792409747743.png

 

is there a way for this to be skipped? 

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CN-L
Mega Sage

3 weeks ago

It's been a while since I completed this course but I don't recall any mention of using the Service Operations Workspace.

Looking back through my notes, did you navigate to to the list of incidents via All >> Service Desk >> Incidents?

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Hemanth M
Tera Sage

3 weeks ago

Hi @glennxhorlo ,

 

May i know which training is this?

 

 

 

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glennxhorlo
Mega Contributor
In response to Hemanth M

3 weeks ago

Hey Memanth - thanks for the reply.. the course is :

On-demand Course

Micro-Certification - Welcome to ServiceNow (Xanadu)

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Simon Hendery
Tera Patron
In response to Tanushree Maiti

3 weeks ago - last edited 3 weeks ago

Hi @Tanushree Maiti 

 

I invite you to pause and reflect on the response you provided here, and compare it to the response provided by @CN-L:

 

Your reply:

  • is generic, appears to be written by AI
  • is a copy-and-paste of the same answer you have submitted to many similar questions
  • shows you haven't looked at the question properly. Your response references 'Platform User,' a glance at the supplied screenshot shows PU is already being impersonated. 

 

@CN-L's reply:

  • is personal, and demonstrates an understanding of the situation
  • provides an insightful observation that resolves the issue - pointing out the the issue is due to the user is incorrectly in the Service Operations Workspace

 

Let's try a bit harder going forward, shall we? The type of copy-and-paste slop you've provided here is just a waste of everyone's time.