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3 weeks ago
validation task is failing on "Did you mark the the Incidents list as a Favourite and rename it 'My Incidents'?"
but that has been done.. screenshot below..
is there a way for this to be skipped?
Solved! Go to Solution.
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3 weeks ago
It's been a while since I completed this course but I don't recall any mention of using the Service Operations Workspace.
Looking back through my notes, did you navigate to to the list of incidents via All >> Service Desk >> Incidents?
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3 weeks ago
It's been a while since I completed this course but I don't recall any mention of using the Service Operations Workspace.
Looking back through my notes, did you navigate to to the list of incidents via All >> Service Desk >> Incidents?