Unable to get past "Assessment Simulator Task 2: Favorite a Filtered List - Failed"..

glennxhorlo
Mega Contributor

validation task is failing on "Did you mark the the Incidents list as a Favourite and rename it 'My Incidents'?"

 

but that has been done.. screenshot below.. 

 

glennxhorlo_0-1792409747743.png

 

is there a way for this to be skipped? 

1 ACCEPTED SOLUTION

CN-L
Mega Sage

It's been a while since I completed this course but I don't recall any mention of using the Service Operations Workspace.

Looking back through my notes, did you navigate to to the list of incidents via All >> Service Desk >> Incidents?

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5 REPLIES 5

CN-L
Mega Sage

It's been a while since I completed this course but I don't recall any mention of using the Service Operations Workspace.

Looking back through my notes, did you navigate to to the list of incidents via All >> Service Desk >> Incidents?