Unable to register for CAD Exam

[Nikhil C]

I am getting : Candidate is not associated with voucher. Your Now Learning and Webassessor accounts must need mapped correctly in Now Learning. If you need help linking accounts submit a case to ServiceNow. When I go to register my exam, my webassessor is linked properly but then also showing same message.

[Community Alums]

Hi @Nikhil C ,

It seems like you haven't applied the Voucher code.

[Nikhil C]

After I applied the voucher and click the apply button only this message appeared.

[Dr Atul G- LNG]

Hi @Nikhil C 

Looks like your Now Learning and Web assessor is not mapped. Please check the Now learning once for the same. 

[Sandeep Rajput]

@Nikhil C Looks like your web-assessor email is not linked with your now learning account. Please refer to this knowledge article https://nowlearning.servicenow.com/lxp/en/credentials/link-your-webassessor-account-to-now-learning?... to know steps to link both the accounts.'

Once linked, you will be able to use the voucher code and register for the exam.

Hope this helps.