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‎08-15-2022 09:31 AM
Did recently joined a new organization that is a ServiceNow partner. I am trying to update my Webassessor email id in the nowlearning portal. It shows that a verification email id has been sent to the Webassessor email but I have not received any. Tried the process multiple times and have not received any verification mail. Created case CS0228348 in the nowlearning before 7 days but no response from the team. Can someone guide me on how to fix this issue? Thanks in advance.
Solved! Go to Solution.
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‎08-15-2022 09:55 AM
Hi Prasanna,
Please refer to these links I hope it can resolve your problem.
How to link Webassessor to Now learning
Unable to link webassessor email address in now learning portal
If this doesn't work send an email to certification@servicenow.com sometime it takes long for servicenow team to reach you.
Mark Correct or Helpful if it helps.
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‎08-25-2022 01:56 AM
Hello!
The solution links provided above DO NOT WORK. Can someone look into this issue? I have a web assessor account that was created almost a month ago, and I am still not able to link it in my ServiceNow side -
It says "We have sent an verification email to your Webassessor email." when I enter the web assessor email ID, but the email never arrives.
