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‎06-20-2021 05:40 AM
Hi,
I have a voucher for Certified system administrator certification that I got after completing fundamentals course.
The voucher validity is for 365 days, does this mean that the voucher needs to be redeemed within 365 days and exam for CSA should also be scheduled within 365 days?
Or can I redeem voucher within 365 days and schedule CSA exam at a later date ?
Solved! Go to Solution.
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‎06-21-2021 02:13 PM
Hi Tanya,
Great question! You must both schedule and complete your exam within the voucher code's validity.
If you try to reschedule your exam outside the voucher code's validity, you will receive an error message.
We wish you the best of luck on the exam!
-ServiceNow Certification Team
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‎06-20-2021 06:16 AM
Hello,
CSA exam can be redeem with in 365 days and you can schedule it later date or within 365 days.
Hope this helps.
Mark answer correct and helpful based on impact.
Thanks
Hemant
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‎06-20-2021 06:36 AM

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‎06-20-2021 06:58 AM
Hi there,
I don't believe the previous answer given is correct. You have to schedule your exam within the validity date mentioned. You can verify this yourself when booking, when booking a date for example 1,5 years from now, you will face an error.
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020, 2021 ServiceNow Community MVP
2020, 2021 ServiceNow Developer MVP
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Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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‎06-22-2021 12:57 AM
Thanks a lot Mark!