Voucher to retake certification exam

[Souvick A]

Hello Team,

I have given CIS-HR implementation exam and did not pass. I want to retake the exam. Now I had applied Company sponsored voucher for exam. So , in order to retake can I use the same voucher or how to get a new voucher.

Please advice as I need this information on priority.

Also, if  any one can suggest the passing percentage for this certification exam.

Regards

Souvick

[AndersBGS]

Hi @Souvick A ,

You cannot utilize the same voucher that you utilized on the first attempt. Hence, you either need a new voucher from your company or you need to buy the re-take exam voucher on the webassesor.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[Ravi Chandra_K · Accepted solution]

Hello @Souvick A 

Greetings!

the retake amount would be 100$+taxes. you need new voucher (you can buy with learning credits or credit card) to retake CIS- HR from webassessor.

there is no specific pass percentage for ServiceNow exams. but I beleive it would be between 70-75%.

All the Best for your CIS-HR.

please mark the answer as correct and helpful if helped!

Kind Regards,

Ravi Chandra.

[Dr Atul G- LNG]

Hi @Souvick A 

Let me share my real life example. I appeared for CIS SIR and did not able to clear in 1st attempt. For retake, please check your company agreement with SN. It is also possible that 1st retake is free of cost and you can use same voucher or if not, you need to pay USD100 plus taxes.

2nd , as per my experience passing is 80% but truly speaking it is not written on any where. 

3rd for retake dont be hurry as there is some cooling period before you sit for exam. So take time and do it mate. 

[miteran4o]

Hello,

Additionally, to all the inputs. It is important to note that there is a 3-day waiting period after the first attempt and a 14-day waiting period after the second and third attempts to ensure you have the proper time to prepare.  Should you need a fourth attempt, you will need to retake the training course to help you prepare, and then you will need to purchase another voucher.