What are the prerequisites to learn service now?

[krisa]

HI,

can someone who does not have Technical background learn Service now?

If Yes. where should I take training..? Please suggest Thank you.

[Bharath40]

Hi Krish,

First things first. I suggest to start with Foundations course, It's free and can teach you the basics of ServiceNow The specified item was not found.The second thing to do is the system administration course.

Video Tutorials - ServiceNow Wiki

For more infot go through below threads.

https://community.servicenow.com/thread/165518

https://community.servicenow.com/thread/179070

Please Hit like, Helpful or Correct if you feel you question is addressed properly.

[Chuck Tomasi]

HI Krish,

Yes, you can learn ServiceNow. I've taught lots of people who do not have a technical background. I recommend first getting familiar with web applications in general. Using tools like Gmail and Facebook get you comfortable in that enviroment which may be different from desktop applications like Excel and Word with drop down menus across the top.

Next, get familiar with ServiceNow's behaviors - how to navigate around the menus, lists, forms, etc. ServiceNow Platform

Finally, you can do self-paced training via the Developer Portal https://developer.servicenow.com and get a free instance to play with, or sign up for instructor led training. Here are some additional helpful resources:

Reference:

Learning ServiceNow from Scratch and Prepping for the Certification Exam

ServiceNow Developers

Training and Certification | IT Systems Management | ServiceNow    

[krisa]

Thank you Bharath and Chuck Tomasi.

Are there any classroom   led Training or One on One training that you could suggest?

What would be the Career like If I learn service now?what kind of job roles that One can fit in,Salary...etc..

Please guide me ...

Thankyou.

[Chuck Tomasi]

Yes, classroom training is available from the training link I provided above.

Job roles will depend on your interests. You could be a ServiceNow Administrator, Developer, Architect, infrastructure specialist, program manager, asset manager, process owner, the list is long. Salaries depend on demand, your experience, and the area you work in so I cannot provide any additional information there.

Training and Certification | IT Systems Management | ServiceNow