where do i need to pay the Certification maintainance program fee on Now learning

[Priyanka_77]

Hi Everyone,

I need to now where should i navigate to pay the CMP Fee on Now learning.
Whenever i login to Now learning there is no red banner that appears on my home page, so i want to know where should i navigate to pay the fees.
I have already read the articles but it is not clear.
Can some one please help.

[Priyanka_77]

I have received an email that it is due, but i cannot see in the certifications that my certificates are at risk or something.

[Mohammed8]

@Priyanka_77 

If you have given certifications in 2025 and not before that no fee is required. Like in my case all my certs were done in year 2025 so i was exempt for paying delta fee 2026. 

Just check when did you take your first certifictaion?

[Tanushree Maiti]

Hi @Priyanka_77 ,

Refer: KB0011113Copy Permalink Paying the certification maintenance fee (CMP) by credit card 

As per above article,

1. Log in to ServiceNow University. By default, the Home page displays. 
2. Navigate to the CMP notification widget and select the Pay Now link. The Certification Maintenance Program (CMP) Fee page displays.
   NOTE: Select the Learn More link in the widget to better understand CMP. If you want to pay later, you can access this link from the widget on your Home page.
   
   
   
3. Select Pay and Begin. This opens the Pay for Content screen.
   NOTE: If no payment is due, select the Start button.

Also just remind you, 

The ServiceNow Zurich release delta exam window has been opened on January 16, 2026, with a final deadline to pass on April 16, 2026. Failure to complete the delta exam and pay the annual maintenance fee  by this date will cause your certification to expire.

Refer: Delta Exam Guide (Zurich Version)