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‎05-05-2014 10:51 AM
Hello There !
Recently we came across an issue within the workflow, if no one is part of the approval group then the workflow auto approves and progresses itself to next step. Is there any way we can stop this ? I am looking to see if there is way to check if no one is part of the group then instead of auto approve we could just reject it. I was thinking of adding a workflow activity that runs some kind of script to check if anyone is part of the group. If yes, then move to approval or else reject it. I was looking to see if there is any out of box functionality that can do this before we start making this change as we have too many workflows at this point that needs a fix.
Appreciate any kind of feedback on this subject matter
Solved! Go to Solution.
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‎05-05-2014 04:11 PM
It's been a while since I saw this, but I believe when there are no approvals then the result is "Skipped" and it just moves on.
What you can do is right click on the workflow activity for Approval - Group, click "Add Skipped", and connect Skipped to Rejected. This should make it so if the approval is skipped then it goes to your Rejected activity.
Again, I didn't test it so let me know if this works.
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‎05-05-2014 04:11 PM
It's been a while since I saw this, but I believe when there are no approvals then the result is "Skipped" and it just moves on.
What you can do is right click on the workflow activity for Approval - Group, click "Add Skipped", and connect Skipped to Rejected. This should make it so if the approval is skipped then it goes to your Rejected activity.
Again, I didn't test it so let me know if this works.
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‎05-05-2014 10:53 PM
Correct, but the "Add Skipped" menu item was only added in Dublin. If you are not running Dublin, check out the following response - Re: Query a group for member count greater than zero
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‎03-25-2024 02:27 PM
I am using request manager approval activity.
1. Setting approval record to Rejected. Activity state gets set to Skipped
2. When I change the approval record from Rejected to Approved, Activity state still remains Skipped.
Can you please help!
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‎05-06-2014 04:34 AM
Jon,
Thanks a lot for sharing the knowledge. I did look at it once you told me on how this can be done. It does work. We decided to add one more step after that with a small script that closes the ticket out and also cancels the approval so that way the ticket is not in the open state when it skips the approval
Thanks again !
