How SAML Redirection happening to auth_redirect.do in place of logout_redirect.do after Istanbul Release in MultiSSO

abakassahoo · ‎10-11-2017

Hi Geeks,

Have a Great Day !!

Could anyone of you help/assist me how the MultiSSO redirection happening to auth_redirect.do?sysparm_url= instead of logout_redirect.do?sysparm_url= after the Istanbul Patch 3 release.

I have already searched all the Installation Exit script and related Script Include but didnt find any leads out of that..

Please provide me your ideas so that I can ponder upon right direction to find the answer..

Thanks in Advance !!

corina · ‎10-11-2017

Hello Abakas.

Could you provide more details about this?

What you input in your browser when you are taken to auth_redirect.do?sysparm_url= ?

abakassahoo · ‎10-12-2017

Hi Corina,

Thanks for your reply !!

This redirection will happen when ever you hit any of the IDP sys_id link, I meant login_with_sso.do?glide_sso_id=<sys_id of the sso configuration>.

I want to understand from where this scripts has been written to redirect from

"login_with_sso.do?glide_sso_id=<sys_id of the sso configuration>" to "auth_redirect.do?sysparm_url= ?"

corina · ‎10-12-2017

Hello Abakas.

You can find

Installation Exit - SAML2Logout_update1: /sys_installation_exit.do?sys_id=214313f31b60200000009141be071326

Installation Exit - SAML2Logout: /sys_installation_exit.do?sys_id=3c71d4c80a0a0ba054917ef98f41ff26

Installation Exit - MultiSSOLogout: /sys_installation_exit.do?sys_id=4b4bbf531b121100227e5581be071380

and also I can see it appearing here ( public pages)

yourinstance.service-now.com/nav_to.do?uri=/sys_public.do%3Fsys_id%3Dc5e93e3193131200c6ff37ae867ffbb4%26sysparm_record_target%3Dsys_public%26sysparm_record_row%3D3%26sysparm_record_rows%3D3%26sysparm_record_list%3DpageCONTAINSauth\

after activation of the plugin:

abakassahoo · ‎10-12-2017

Hi Corina,

It turns out those are not the one controlling this function..For the shake,I have de activated all but still its redirecting to auth_redirect page after hitting the URL with IDP sys_id..

Any other lead apart from this..