Performance Analytics

karthikgopalan
ServiceNow Employee
ServiceNow Employee

‎04-27-2015 11:00 AM

Hi Guys,

    I am new to servicenow and currently doing my Implementation simulator. One of my tasks is to create a new Indicator Source for service_availability fact table, but the problem is that iam not able to see this table in the   fact table   list!

Not sure what is wrong? I have activated performance analytics plugin. Am I missing something?

Please help!

Thanks

Karthik

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4 REPLIES 4

brea_quinn
ServiceNow Employee
ServiceNow Employee

‎05-04-2015 03:21 AM

Arjen Pront can you please assist?


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hm69
Giga Contributor
In response to brea_quinn

‎10-05-2017 02:15 PM

I am in the simulator for PA and don't see all of the indicator sources that the lab outlines (LPTSK0001007 and LPTSK0001008).   Any ideas?   For example, I just see three:


  • Incidents.New
  • Incidents.Open
  • Incidents.Resolved

Where are the others?  



  1. Incidents.Resolved
  2. Changes.Closed
  3. Changes.New
  4. Changes.Open
  5. Incidents.New
  6. Incidents.OLA.Open
  7. Incidents.OLA.Resolved
  8. Incidents.Open
  9. Incidents.SLA.Open
  10. Incidents.SLA.Resolved
  11. Problems.Closed
  12. Problems.New
  13. Problems.Open
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mrandria
Giga Contributor

‎02-09-2017 01:31 AM

Hello,



I am running as well the PA simulator, and I am dealing with some issues.


And I have noticed there is no much topics related to this.


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Eeson
Mega Guru

‎03-23-2017 01:00 PM

Hello,



Just browsing this group...This is an old one and I ran into this... service portfolio management plugin is required I believe


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