Servicenow how to video

ashep99
Mega Expert

Hi Everyone,

I have started to putting together some how to video's on simple things to do in Service now and will build up from there. It is on my blog www.itilbegood.com. I would love to get any feedback on these videos.

Thanks,

Andrew Shepherd

15 REPLIES 15

Hi Andrew,



I fully understand :- ) all in good time. I've just done two more of yours 'How-To' videos, that' my lot for the day.



Cheers,


Ade


adedejidisu
Kilo Contributor

Hi,



Just done your   'Hiding a field in ServiceNow' one that was helpful. Yesterday got some bad news on some SNow role I was hoping for so took a break.


Back on it now.



Cheers,


A


Sam Ogden
Tera Guru

Hi Andrew,



Thanks for the link to your blog.



I've just watched the video on Incident Templates.   I wasn't even aware that these existed.   Just tried one and it looks great.



Like the video very well presented.



Keep up the good work.



Cheers


Sam


Hi Sam,



I really appreciate your kind comments. It is something I am starting out doing so always good to hear I am going along the right lines.



Thanks



Andrew


Hi Andrew,



I do have 1 question about the templates.   I've just created one, but one of the fields is not populating:



find_real_file.png


find_real_file.png



Any idea why this would not populate?



Thanks