Servicenow how to video

[ashep99]

Hi Everyone,

I have started to putting together some how to video's on simple things to do in Service now and will build up from there. It is on my blog www.itilbegood.com. I would love to get any feedback on these videos.

Thanks,

Andrew Shepherd

[perfecto]

Hi,

We are a large organization with aprox 12,000 customers (end users) of all ages.   We are about to launch ServiceNow later this year.

From the end user perspective, did customers have any difficulties using ServiceNow?

If so, how did you help them? Did you create any customer facing short how to guides / videos?

Thanks

Will