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Blog Articles

Q2 2018 Quarterly Patching Targets

The Quarterly Patching Program (QPP) schedules patches to make sure customer instances are up-to-date with the latest in security and performance fixes.In Q2-2018, ServiceNow will patch customer insta...

What does "unsupported" really mean?

The Helsinki End of Life (EOL) notifications sent in December 2017 triggered questions from our customers regarding what "unsupported" really means. There was concern that "unsupported" meant we no lo...

Q1 2018 Quarterly Patching Targets

The Quarterly Patching Program (QPP) schedules patches to make sure customer instances are up-to-date with the latest in security and performance fixes. In Q1-2018, ServiceNow will patch customer inst...

Q4 Security Patching Underway

With October being National CyberSecurity Month, the Patching and Upgrades team is highlighting the series of security patches ServiceNow is deploying in Q4.These patches bring the latest in security ...

Q4 2016 Quarterly Patching Targets

As part of the Quarterly Patching Program in Q4, ServiceNow will patch instances to the specified patch targets below. We encourage you to patch earlier than the dates specified in your COM record to ...

Q1 2016 Patch Targets

Geneva — is now available!A new ServiceNow release - Geneva - is now available. Learn more about it here https://community.servicenow.com/docs/DOC-4562 . Customers who upgrade to Geneva will be patche...