The Quarterly Patching program schedules patches in intervals throughout the year to make sure that your instance is up-to-date with the latest security, performance, and availability hot fixes and pa...
The new "Customer Self-Service Portal: Manage Upgrades" video provides a demonstration of the new streamlined process for requesting version entitlement for an instance. Before this update, entitlemen...
If you are upgrading your instance from a version prior to Eureka, you may have noticed that when you navigate to Personalize > Form Design, the form designer is missing from your context menu. The re...
Upgrading a Production instance to Fuji may take unexpectedly long when you use a sub-production upgrade time as a guideline. The reason it is taking such a long time is because in clones to sub-produ...
ServiceNow Fuji is available. In fact, Fuji Patch 3 was released this week and you can find all of the release notes with information about the issues and problems fixed in each patch. Upgrading your ...
"I don't think you'll ever have a perfect world because we humans are prone to error, and so we're always in search of an upgrade." -Henry Rollins The Instance Upgrade Management dashboard is a great ...
Translating instances has always been of importance. After all, what good is working on an instance where you have to google the translation of every fourth word. Translated text fields allow the same...
Often times when reviewing their upgrade history, customers will notice records that were skipped during the upgrade. This tends to start the waterfall of questions around why the upgrade to a specifi...
Lately we have been seeing incidents raised after comments made in a Change Request, where Technical Support is expected to see those updates. This is not the case as ServiceNow Technical Support main...
To make the upgrading process easier, you should obtain as much information as you can from the ServiceNow Upgrade History module. This module tracks all upgrades applied to an instance. Each record a...
We have replaced the Upgrade an Instance option in Self-Service with a new Instance Upgrade Management Dashboard. It is the hub for managing upgrades on all production and sub-production instances own...
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Preliminary release notes for Yokohama Release Tes...
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Yokohama Early Release Program is live: Register N...
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Xanadu Early Availability is open!
