ServiceNow Fuji is available. In fact, Fuji Patch 3 was released this
week and you can find all of the release notes with information about
the issues and problems fixed in each patch. Upgrading your ...
"I don't think you'll ever have a perfect world because we humans are
prone to error, and so we're always in search of an upgrade." -Henry
Rollins The Instance Upgrade Management dashboard is a great ...
Translating instances has always been of importance. After all, what
good is working on an instance where you have to google the translation
of every fourth word. Translated text fields allow the same...
Often times when reviewing their upgrade history, customers will notice
records that were skipped during the upgrade. This tends to start the
waterfall of questions around why the upgrade to a specifi...
Lately we have been seeing incidents raised after comments made in a
Change Request, where Technical Support is expected to see those
updates. This is not the case as ServiceNow Technical Support main...
To make the upgrading process easier, you should obtain as much
information as you can from the ServiceNow Upgrade History module. This
module tracks all upgrades applied to an instance. Each record a...
We have replaced the Upgrade an Instance option in Self-Service with a
new Instance Upgrade Management Dashboard. It is the hub for managing
upgrades on all production and sub-production instances own...