
Pete Withers
ServiceNow Employee
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07-14-2022
09:14 AM
Gain extra time to plan, prepare, and start testing for your next ServiceNow upgrade by registering for the Early Release Program. Customers who sign up can now test the new features from the Now Platform Tokyo release in a sub-production environment.
What is Release Testing Preview (RTP)?
- Release Testing Preview begins at least 60 days prior to Market Launch and will end at Market Launch, also referred to as "General Availability" or "GA"
- Release Testing Preview begins before Early Availability and offers the opportunity to upgrade sub-production environments to the RTP pre-release build
- Customers will have access to full support and release documentation at the start of Release Testing Preview
Who Should Participate?
- All existing customers and partners (excluding self-hosted and Regulated Markets such as Government Community Cloud (GCC)) are invited to participate in Release Testing Preview, with ideal candidates being:
- Participants who are eager to take advantage of testing new features in their sub-production environment
- Participants who need extra time to upgrade or who would like to perform early testing
- Participants who are willing to engage and report issues/feedback promptly
- Participants who want to be among the first who are knowledgeable about the new release
How Can I Participate?
- Active customers and partners may self-nominate their ServiceNow account via the Now Support (HI) Service Catalog item "Early Release Program Registration"
- Upon successful self-nomination, the account contacts will receive a confirmation email and next steps
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